The challenge
A new platform for online sales
Customer: A major Swedish fashion group.
Mission: Create a new platform for online sales.
Information: The customer had chosen a platform to quickly roll out online sales to several markets. The platform was built from standard software and adapted by a large international consultancy company for every new market.
The customer wanted:
– To use the platform for long-term expansion.
– Continuously drive online sales.
– Grow online sales in existing and new markets.
The journey
A new platform for online sales
The customer received help with:
– Organising demand management
– Organising the processes that demand management deals with.
The result
A new platform for online sales
– We guided the work and orders to support the platform’s and the company’s future development.
– We changed the way the customer works with describing and ordering the platform. Thereby making it efficient and sustainable to support the needs of the business and online customers.
– It’s now easier to understand how the individual changes affect the platform as a whole and the business and online customers.
– Now it’s also easier to make sure that the change is in line with strategic goals.