The challenge
Customer: Major Swedish authority.
Mission: Create a permission process for an Identity Access Management (IAM) system.
Information: A larger organisation should reorganise. This project also wanted to introduce and further develop the authority’s IAM system. The challenge was to get different parts of the business to agree on a common process and to meet safety requirements with high levels of usefulness in a complex environment.
The journey
Authorization for digital resources
– Workshops were conducted with representatives from different parts of the business.
– We created a new common approach to working.
– Tagore assisted with the practical work and introduction of an agile way of working to support the team and product owners with prioritisation, planning and follow-up for the IAM system.
The result
Authorization for digital resources
– The IAM-system improved significantly, and went from being used in a limited extent to being used for the majority of applications in the authority.
– The parties agreed on a common national process that was introduced into the whole business.
– The agile way of working resulted in stable and fast deliveries to happy customers.